Sandman Signature London Gatwick Hotel
Address
18-23 Tinsley Lane South, Sandman Signature Hotel, RH10 8XH, Crawley, Crawley
Opening Hours
Browse services
Swimming Pool 1 Adult
Swimming Pool 2 Adults
Swimming Pool Family (1 Adult 1 Child)
Swimming Pool Family (1 adults 2 children)
Swimming Pool Family (2 adults 2 Children)
Swimming Pool Family (2 Adults 1 Child) (1h)
Meet the Team
Swimming Pool
Reviews (19)
great
Great session, nice steam room and good changing facilities. Will definitely go again
Great!
Dear Leanne, Thank you for rating your recent swimming session. I am glad to see that you enjoyed the facility. Looking forward to welcoming you back. Best regards, Dmitrijs | Assistant Front Office Manager
Very enjoyable
Dear Casey, Thank you so much for your wonderful feedback. I am delighted to hear that you had a very enjoyable experience using our swimming pool. It is great to know we could provide a 5/5 visit for you. Myself and the team hope to welcome you back again soon for another relaxing and enjoyable time. Take care for now, Dmitrijs | Assistant Front Office Manager
A very relaxing hour spent in the pool today. Spotlessly clean changing room and a lovely warm pool. It’s small but ideal for a gentle swim. The staff were very friendly and welcoming too. I’ll be back!
Dear Janice, thank you for your lovely feedback. We're delighted to hear you had a relaxing time in the pool and that you found the changing rooms spotlessly clean and the water nice and warm. It’s also wonderful to know our team made you feel welcome with their friendly service. We look forward to welcoming you back again soon for another enjoyable swim. Kind Regards, Simon - Guest Service Manager
Lovely swim, perfect temperature and it’s always a pleasure to enjoy a few lengths. The size of the pool is just right for me, and the staff here are always helpful and friendly.
Dear Sheryl, thank you for your lovely feedback. We're so pleased to hear that you enjoyed your swim and found the pool temperature just right. It’s wonderful to know the pool size suits you well and that our team continue to make your visits enjoyable with their helpful and friendly service. We look forward to welcoming you back for another relaxing swim soon. Kind regards, Simon - Guest Service Manager
Great hidden secret, perfect after school treat. Pool was warm and not too crowded. Changing rooms were clean and tidy. One star dropped due to the strength of the chlorine (very strong!) and all the lockers were open but locked so had to put belongings in unlocked space. BUT it won’t stop us going again
Dear Hayley, Thank you so much for your lovely and honest feedback. I am really pleased to hear that the pool made for a perfect after school treat. It is wonderful to know that you found the water warm, the space not too crowded, and the changing rooms clean and tidy. That is exactly the experience I hope every guest has. I am very sorry to hear about the strength of the chlorine during your visit. We carefully monitor our pool levels to ensure they are safe and hygienic, but I completely understand that the smell can sometimes feel strong. I will certainly look into this with the team to make sure everything is balanced as comfortably as possible. I also apologise for the inconvenience with the lockers. That is not how they should have been left, and I understand how frustrating that must have been. I will make sure this is addressed so guests can securely store their belongings without any hassle. I truly appreciate your understanding and am so glad to hear that it will not stop you from coming back. I look forward to welcoming you again soon for another relaxing swim. Until next time, Dmitrijs | Guest Service Manager
Lovely warm pool and had it to ourselves for the hour !
Dear Donna, Thank you very much for your lovely review. I am so pleased to hear that you enjoyed the warm pool and that you were able to have it to yourselves for the hour. That quiet, relaxed atmosphere is exactly what I hope guests experience during their visit. It is wonderful to know you made the most of your time with us. Thank you again for sharing your feedback, and I look forward to welcoming you back for another peaceful swim soon. Dmitrijs | Guest Service Manager
Thank you
Dear Hannah, Thank you for reviewing your recent pool visit with us. It is great to see that you enjoyed your time. Myself and the team can not wait to welcome you again in the future. Until next time, Dmitrijs | Guest Service Manager
Thoroughly enjoyed our swim. Lovely pool and very helpful staff.
Dear Sheryl, Thank you so much for your wonderful review. I am delighted to hear that you thoroughly enjoyed your swim and that you found the pool lovely. It is especially pleasing to know that the team were very helpful during your visit. We place great importance on providing a welcoming environment, so your kind words truly mean a lot. Thank you again for your 5 out of 5 rating. I look forward to welcoming you back for another relaxing swim in the future. Take care for now, Dmitrijs | Guest Service Manager